The Real Benefits of Hosted PBX
Article by Yung Kim
Hosted PBX has been prevailing in market for quite some period, but only recently its clubbed with many new features. It has started attracting the business peoples of all levels regardless of their breadth and width. The earlier stage when this technology was launched it was considered as quiet a complicate process due to its capability of multi functionality. But now after visualizing its use and comparatively easy to manage technology, many professionals have started turning towards hosted PBX.
The benefits of hosted PBX are really tremendous when compared to its maintenance and easy handling. Hosted PBX is a visual phone, which comes with enormous features clubbed together in order to perform successful and non-tangible business. It has many superior and helpful features for businessmen like automatic voice call facility, call forwarding and diverting options, caller id tool, toll free enhancement, auto answer and divert, multiple voice mailboxes, complete overview of the system through a single window over web access and easy setting options.
Basically the most important benefit of hosted PBX is considered to be its no labor policy. There is no need of any receptionist to attend and transfer our calls, no separate customer care executive to attend to product feed back and no maintenance or repair work needed. Once installed, it can all be made into your own control which is quiet manageable and gives you the ease of knowing all the company happenings directly and genuinely.
Hosted PBX is definitely a centralized intelligence service, which allows your employees or consumers to be hooked up to you through the always-accessible option we provide them through it. Toll free number can be easily associated with the help of hosted PBX where our customer feed can increase to more than 30% than earlier. And 800 number services, apart from being a medium of getting feed back through customers also hikes the company’s or firm’s impression among public.
We can also organize our voice mail in such a way to direct the callers to different category of options and help them identify their purpose of call and post their queries, service requirement or comment under the relevant option. So that it is a better way for us to organize our calls and also makes us boosts the impression of the firm by exhibiting so many divisions in it.
The call forwarding option while pre-set helps us to be accessible where ever we are, which means a lot, for not missing any of our big business deals by assuring all time availability despite of the fact where ever we are. It is clubbed with several other such additional features like voice mail system, multiple voice mail options, out going voicemail messages and through setting up our call forwarding numbers along with message delivery.
With the possibility of web access all these process gets even more simpler through our ‘view and control’ over the entire summary of our incoming and out going communications in business including local, long-distance and broadband through a single window. And the setting for all branches of hosted PBX service is available in our fingertip. The applications are in short endless. Hence there lye our smartness in being aware of the benefit of hosted PBX and installing them at the earliest before our competitors do.
About the Author
Yung Kim is editor of Vodawi and is an expert in wireless, telecommunications, and networking.